Shipping policy

Thank you for visiting our store. We truly appreciate your business and want to ensure you have a clear understanding of our shipping terms and conditions.
 
1. Shipping Areas
 
We currently ship to most countries and regions worldwide, including the United States, Canada, the United Kingdom, the European Union, Australia, and other major international markets.
 
Some remote or restricted areas may require additional shipping fees or cannot be delivered. We will contact you in advance if this applies to your order.
 
2. Processing Time
 
All orders are processed within 3–7 business days after payment confirmation.
Custom-made or high-end furniture items may require 7–15 business days for production and quality inspection before shipping.
 
3. Shipping Time & Carriers
 
- Standard International Shipping: 10–25 business days
- Expedited Shipping (if available): 5–12 business days
 
Delivery times are estimated and not guaranteed, as delays may occur due to customs clearance, weather, holidays, or local logistics.
 
4. Shipping Costs
 
Shipping costs are calculated automatically at checkout based on:
 
- Order weight and dimensions
- Delivery destination
- Shipping method selected
 
Free shipping may be offered for orders over a certain amount, depending on ongoing promotions.
 
5. Customs, Duties & Taxes
 
International orders may be subject to import duties, taxes, or customs fees charged by the destination country.
These charges are the buyer’s responsibility and are not included in the product price or shipping cost.
 
6. Order Tracking
 
Once your order is shipped, we will send you a shipping confirmation email with a tracking number.
You may track your package on the official logistics website or through our order tracking page.
 
7. Damaged or Lost Packages
 
- If your item arrives damaged: Please contact us within 7 days of delivery with photos of the package and product.
- If your package is lost: We will investigate with the carrier and resend items or issue a refund once confirmed.
 
8. Undeliverable & Returned Shipments
 
If a package is returned due to an incorrect or incomplete address, refusal to accept delivery, or failure to pick up the item, the buyer may be responsible for the corresponding shipping costs.
 
 
 
If you have any questions about shipping, please contact our customer service team.